What Do I need to know before I start?

The Welcome to Worcester webpages will be updated during the summer of 2023 in preparation for the September Welcome Festival.

1. Life and Support   

What support will you receive when you arrive?

At Worcester our friendly tutors and advisors help you to develop your academic and independent learning skills.

  • You will be assigned a Personal Academic Tutor, who will remain with you throughout your undergraduate studies, and can offer you academic assistance and guidance.
  • Our Academic Writers in Residence are available for help with academic writing styles and offer confidential, one-to-one tutorials for students studying all subjects to support all aspects of their academic writing.
  • You can book a one-to-one appointment with a member of our Library Services team. They’ll help you get to grips with accessing resources for your subject and academic referencing. 

Making friends

Worried about how to make friends? Don’t worry! We will be sharing some helpful tips and hints to help you make and maintain friends during your time with us

Want to find your own community? We are dedicated to helping you find representation and a sense of inclusivity. Our student-led Networks, Course Reps and Students’ Union Officers are available to represent your views. The Students' Union has over 70 clubs and societies, including the African and Caribbean Society, Social Sports, Rugby, Musical Theatre Society, Ultimate Frisbee and many others. Whoever you are, you can find like-minded individuals and a sense of community whilst you’re with us.

The SU offers opportunities for to take part in volunteering schemes as well as charity fund raising (Raise and Give) these schemes are a brilliant chance to meet people and make a difference. 

We have more information about our Welcome Festival events on its dedicated webpage as well as helpful tips on our FAQ page.


We understand that starting university can be an exciting but also worrying time. We’re here to help.

Firstpoint is a support and guidance service based in the Peirson building on St John’s Campus. They’ll help you access disability and dyslexia support, assistance with mental health and wellbeing, finance advice and much more.

Each week, Our Student Wellbeing Champions offer “Fancy a cuppa” informal meet-ups to chat and make contact with support staff. The Students’ Union also provide a free, confidential and impartial advice service to all Worcester students -their Academic and Welfare Advisors are here to represent your best interests.

If this is your first time living away from home, our budgeting tips and cost of living information can help you plan your finances.

Finally, our Health and Wellbeing webpages have useful suggestions on maintaining a study/life balance including exercise, relaxation and study.

What if I'm worried about Covid-19?

Our Covid 19 information webpages detail the ways in which we can stay safer and protect others from Covid 19. 



What is teaching like?

Face-to-face teaching will be the norm at University and you should plan to attend campus for teaching activities such as lectures, seminars, tutorials, group discussions and other activities, as they will form an essential and significant part of your student experience and success. 

Study skills

Our Study Skills webpages cover everything you might need to know about learning at university, writing your assignments, managing your workload and so much more.

If you're wondering what to expect in a typical week of study our 'Study Well' webpages can give you a helpful overview.


If you're new to referencing our Library Services team our here to help! Our referencing webpages cover different styles and tools which can help you.

Throughout the Welcome Festival period study skills workshops, including referencing will take place. Keep an eye out for emails regarding sessions that might help you.

You can also request help from the Academic Liaison Librarians, who are assigned to the following academic areas:

  • Psychology, Sport and Exercise Science, Worcester Business School
  • Art, Education, Humanities and Law
  • Allied Health and Community, Nursing, Midwifery and Paramedic Science, Science and the Environment

To contact an Academic Liaison Librarian email askalibrarian@worc.ac.uk


3. Accommodation

Your new home

At this stage, it’s likely that you have already applied for university accommodation and you’ve recently received information about where you’ll be living. You’ll now be thinking about what to bring with you when you move in. 

Don't worry if your friends find out where they have been allocated before you do. We are currently matching applicants to their preferred choices and will be in touch with you as soon as possible.

Accommodation applications

If you didn’t apply for accommodation, but think that you may now wish to take up a place, please get in touch with us on 01905 855300 or email accommodation@worc.ac.uk. Take a look at our Accommodation pages for more information, including photos of all of our halls.

If you have already applied for university accommodation but you haven’t received your information pack yet, we’ll send you more information shortly. 

Collect your accommodation keys

Whether you're living on- or off-campus, when you arrive on St John's Campus, you'll be directed to our friendly team who will help you to complete your registration, and collect your accommodation keys and student ID card.

Campus Services

  • Residential Life team

Our Residential Life team are here to support you and can act as mentors on a 1-1 basis.

You can get in touch with the team by emailing ResidentialLife@worc.ac.uk or Instagram @rlt_worc and Facebook @RLTUoW

You can find out more about our Residential Life Team from their introduction video.

  • Cleaning team

During semester time, our cleaning team will clean and sanitise your communal areas once a week. Cleaners won’t take out your rubbish or recycling, so it’s a good idea to make a rota between you to keep up-to-date with this.

Cleaning rotas are available from your Residential Life team

  • Security team

Our Security team are available 24/7 and can be contacted via Main Reception at both campuses (St John’s 01905 855000 and City Campus 01905 542444), or on 07977 973956.

Which means you’ll always have someone to speak to if you’re worried about something.

  • Maintenance

If something is broken or not working in your Halls of Residence, you can log a job on our Maintenance Portal.

You can access the portal by logging onto your Student Portal.

  • Laundry 

There are several coin-operated launderettes on the campus equipped with washers and dryers.

You can download the Laundry View App to monitor your washing (Android and iPhone) (Select ‘City Campus’ as your university, and then you will be able to select the various launderettes from the drop-down menu.)

  • Wifi and IT

If you are living on campus, you will want to know how to connect your laptop, PC or other device to the University network. You can find out how on the connecting to WiFi page.

We’ll also have lots of members of our Information Technology (IT) team available throughout Welcome period, who will be able to help you.


You can find out more about facilities on different campuses on our dedicated campus facilities webpages.



Accommodation Queries

If you have any questions about accommodation, please call 01905 855300 or email accommodation@worc.ac.uk

Next steps